XCDM Maroc
OffresCasablancaSenior Trucks Parts & Service Sales Representative

Senior Trucks Parts & Service Sales Representative

XCDM Maroc- Administration des ventes / SAV - Commercial / Vente / Export- Automobile / Motos / Cycles
CasablancaCDIExpert (10 à 20 ans) d'experienceBac +5 et plus Minimum

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Description du poste

  • Achieve assigned sales targets for parts and after-sales services within the designated territory.
  • Develop and maintain strong, long-term relationships with customers, ensuring a high level of satisfaction and service quality.
  • Conduct regular customer visits, prepare visit reports, and ensure timely follow-up on identified business opportunities.
  • Perform fleet inspections and assess customer needs to recommend appropriate maintenance solutions and services.
  • Monitor territory performance, including customer fleets, market trends, competitive activity, lost sales, and new business opportunities.
  • Identify and develop sales opportunities related to spare parts, maintenance contracts, service campaigns, and aftermarket solutions.
  • Actively promote parts and service programs, campaigns, maintenance agreements, and other after-sales initiatives to maximize revenue growth.
  • Coordinate with internal teams to ensure parts availability, accurate pricing, service follow-up, and efficient customer support.
  • Maintain the highest standards of professionalism, integrity, and customer relationship management in all business dealings.

Profil recherche

  • University Degree in Engineering, Business Administration, or a related technical/commercial discipline.
  • Parts and Service sales operations; customer relationship management; aftermarket business development; service agreements and maintenance solutions; market and competitor awareness.
  • Basic mechanical and truck/product knowledge; equipment inspection and needs assessment; CRM and territory management; sales pipeline management; reporting and customer presentation skills.
  • Arabic & French is preferred for effective customer communication. English will be a plus
  • Minimum 10 years of experience in Parts, Service, Aftermarket Sales, Product Support, or Customer Support within trucks, heavy equipment, automotive, industrial equipment, or related industries.
  • Valid driving license and regular customer visits
  • Flexibility to support emergencies, campaigns, and business needs
  • Ability to work in field/customer/workshop environments
  • Compliance with safety and site regulations
  • Use of company systems, CRM tools, and reporting templates

Traits de personnalite souhaites

Recherche de nouveautéExtraversionVolonté de persuasionImplication au travailAmbitionImprovisation