Description du poste

• Manage and respond to customer inquiries via phone, email, and chat in both French and English.
• Provide accurate information about products and services.
• Resolve customer issues promptly and efficiently.
• Maintain customer records and update information as needed.
• Collaborate with other departments to ensure customer satisfaction.

Profil recherche

• Fluency in French and English (both spoken and written).
• Previous experience in customer service or client relations preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving skills and attention to detail. 

Traits de personnalite souhaites

Respect des règlesVolonté de persuasionDistance émotionnelleTénacitéBesoin d'actionTravail en équipeImplication au travailOrganisation