Description du poste
- Pipeline Orchestration, Data Ingestion Build, monitor, and optimize near real-time streaming pipelines routing CCAIP voice and chat sessions into Google BigQuery.
- Gemini Grounding Generative AI Integrate Gemini Enterprise for Customer Experience with enterprise knowledge bases to ensure accurate, context-aware agent interactions.
- Database Management State & Storage Maintain low-latency Firestore and BigTable configurations to securely store active chat session states and metadata.
- Architectural Design System Engineering Design resilient, high-performance system architectures, presenting technical diagrams and project blueprints to management.
- Mentorship & Delegation Team Leadership Distribute engineering tasks efficiently among team members and lead the technical development and training of subordinates.
- Testing & Debugging Quality Assurance Create sandboxed products for system testing, actively searching for pipeline errors and applying post-launch hotfixes.
- Client & PM Alignment Stakeholder Management Accept requirements from management, negotiate scope changes with clients, and demonstrate final project updates.
- Compliance Governance Data Protection Oversee automated PII redaction workflows on voice and text streams to ensure complete privacy alignment before data storage.
Profil recherche
- University or college degree in engineering, computer sciences, physics, mathematics or relevant experience in an equivalent domain
- Excellent communication skills in English
- Minimum of 5+ years’ in similar role
- Must hold an active Google Professional Data Engineer certification. Deep expertise in BigQuery, BigTable, and Firestore (Standard & Enterprise) is non-negotiable.
- Proven experience architecting and managing high-throughput streaming pipelines using GCP Pub/Sub, Cloud Functions, and Dataflow.
- Practical experience with LLM orchestration, grounding Gemini Enterprise Agents on enterprise data lakes, and Retrieval-Augmented Generation (RAG).
- Hands-on deployment experience with Google Cloud Contact Center AI (CCAI/CCAIP) and Dialogflow CX for live voice/chat streams.
- Robust capability writing Terraform for infrastructure deployment and managing fine-grained GCP IAM roles to secure cloud resources.
Traits de personnalite souhaites
Recherche de nouveautéBesoin de réflexionBesoin d'autonomieImplication au travailAmbition