Description du poste
Poste : Rejoignez Cnexia et faites le choix de faire partie dun projet qui valorise linnovation, promeut le developpement continu des competences et donne lopportunite aux personnes creatives et ambitieuses du domaine des hautes technologies et de la relation client de realiser leurs objectifs professionnels.
Profil recherche
Provide personalized service and assistance related to the products and services (sales, billing issues, loyalty and claims)
Analyze the customer's request and offer an appropriate solution;
Take charge of the customer's requests and maintain a follow-up, if necessary;
Target business opportunities in order to promote the products and services offered;
Reinforce customer satisfaction and ensure loyalty by offering professional and courteous service that meets the customer's needs and high standards of satisfaction.