Tech Shared Team Lead

Position Summary

CNEXIA is seeking a Shared Team Lead to oversee and support multidisciplinary technology teams. This role is primarily focused on people management, team leadership, and operational administration while serving as a trusted partner to our client and technical teams.

The ideal candidate combines strong leadership and organizational skills with a solid understanding of software development and Agile delivery practices. While this is not a hands-on technical role, the Shared Team Lead must be comfortable operating in a technology environment, understanding technical discussions, and supporting teams composed of developers and technology professionals.

Key Responsibilities

People Management

• Lead, coach, and support team members across multiple technology functions.
• Conduct regular one-on-one meetings and performance reviews.
• Define and monitor individual development plans.
• Support employee engagement, retention, and career growth.
• Identify training and development needs within the team.
• Manage attendance and leave requests.
• Address employee concerns and facilitate conflict resolution when needed.

Team Operations & Administration

• Ensure compliance with internal policies, procedures, and reporting requirements.
• Maintain accurate team documentation and administrative records.
• Support onboarding and offboarding activities.
• Coordinate staffing requirements and resource allocation with stakeholders.
• Participate in recruitment activities, including interviews and candidate assessments.

Stakeholder Management

• Act as the primary people-management point of contact for assigned teams.
• Collaborate closely with technical teams including Product Owners, Scrum Masters, Project Managers, and department leaders.
• Escalate operational challenges when necessary.

Agile & Technology Environment Support

• Understand Agile principles, frameworks, and delivery practices.
• Support teams working in Agile environments.
• Understand team objectives, delivery challenges, and dependencies.
• Communicate effectively with developers, architects, QA engineers, Product Owners, Scrum Masters, and Project Managers.
• Support continuous improvement initiatives across teams.

Position Summary

CNEXIA is seeking a Shared Team Lead to oversee and support multidisciplinary technology teams. This role is primarily focused on people management, team leadership, and operational administration while serving as a trusted partner to our client and technical teams.

The ideal candidate combines strong leadership and organizational skills with a solid understanding of software development and Agile delivery practices. While this is not a hands-on technical role, the Shared Team Lead must be comfortable operating in a technology environment, understanding technical discussions, and supporting teams composed of developers and technology professionals.

Key Responsibilities

People Management

• Lead, coach, and support team members across multiple technology functions.
• Conduct regular one-on-one meetings and performance reviews.
• Define and monitor individual development plans.
• Support employee engagement, retention, and career growth.
• Identify training and development needs within the team.
• Manage attendance and leave requests.
• Address employee concerns and facilitate conflict resolution when needed.

Team Operations & Administration

• Ensure compliance with internal policies, procedures, and reporting requirements.
• Maintain accurate team documentation and administrative records.
• Support onboarding and offboarding activities.
• Coordinate staffing requirements and resource allocation with stakeholders.
• Participate in recruitment activities, including interviews and candidate assessments.

Stakeholder Management

• Act as the primary people-management point of contact for assigned teams.
• Collaborate closely with technical teams including Product Owners, Scrum Masters, Project Managers, and department leaders.
• Escalate operational challenges when necessary.

Agile & Technology Environment Support

• Understand Agile principles, frameworks, and delivery practices.
• Support teams working in Agile environments.
• Understand team objectives, delivery challenges, and dependencies.
• Communicate effectively with developers, architects, QA engineers, Product Owners, Scrum Masters, and Project Managers.
• Support continuous improvement initiatives across teams.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Management, or a related field.
• Proven experience in people management, team leadership, or operational management.
• Strong understanding of Agile methodologies.
• Excellent communication, coaching, and interpersonal skills.
• Strong organizational and administrative capabilities.
• Bilingual: fluent French and English

Preferred Qualifications

• Experience leading cross-functional or shared-service teams.
• Engineering degree or Masters degree in in Computer Science, Information Technology, Engineering, Business Management, or a related field.
• Agile certifications (PSM, CSM, SAFe, or equivalent).
• Experience in software development, business analysis, project management, or technical leadership.
• Knowledge of modern software delivery practices and technology environments.
• Familiarity with tools such as Jira, Confluence or similar platforms.