Description du poste
Poste : Provide personalized service and assistance related to the products and services (sales, billing issues, loyalty and claims) Analyze the customer's request and offer an appropriate solution; Take charge of the customer's requests and maintain a follow-up, if necessary; Target business opportunities in order to promote the products and services offered; Reinforce customer satisfaction and ensure loyalty by offering professional and courteous service that meets the customer's needs and high standards of satisfaction.
Profil recherche
Excellent English oral and written communication skills;
Excellent interpersonal skills : you enjoy interacting with people and listening to find solutions to their requests;
Ability to multi-task and meet pre-established objectives;
Excellent organizational skills and sense of priorities;
Availability to work full time according to the following schedule: