Description du poste
Company Description
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and MOROCCO.
Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!
Join us to bridge your dreams and unique ideas within an organization that believes in People !
Job Description
Purpose of the function
To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value.
Purpose of the job
To drive profitable growth in the Services & offices business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA.
Key assignments
- Develop the Workplace & Services customer portfolio in line with the IKEA for Business strategy and priorities.
- Build and maintain long-term relationships with companies, office decision-makers, facility managers, service providers and other key stakeholders.
- Identify, qualify and develop new business opportunities, whilst managing a healthy sales pipeline and driving account growth through repeat business and cross-selling.
- Understand customer needs, workplace requirements and business challenges, translating them into relevant IKEA solutions through needs assessment, proposal development and negotiation.
- Collaborate with Interior Design Specialists, IKEA for Business Consultants and relevant IKEA functions to deliver integrated solutions.
- Manage sales performance against agreed KPIs, profitability targets and conversion metrics.
- Build market knowledge by monitoring workplace trends, competitive developments and emerging opportunities, sharing insights to enhance the IKEA for Business offer and customer experience.
Qualifications
Knowledge
- B2B sales, Key Account Management and business development in the Workplace and Services sector.
- Solution selling and translating customer needs into relevant IKEA solutions.
- Commercial principles including sales, profitability, pricing and pipeline management.
Motivation
- Passionate about people, business and IKEA, with drive to create value for customers.
- Entrepreneurial and proactive, comfortable taking ownership and building relationships.
Capabilities
- Builds trust and long-term customer relationships whilst understanding their business needs.
- Drives profitable growth and influences stakeholders across functions.
- Takes ownership, acts with urgency and delivers results.
Experience & Education
- Bachelor's degree in Business, Sales, Marketing, Business Administration, Facility Management, or related field.
- 5+ years of B2B sales, Key Account Management or Business Development experience in the Workplace, Office or Services sector.
- Proven track record in developing customer portfolios, generating new business and managing complex sales cycles with multiple stakeholders.
- Proficiency in solution selling, negotiation, pipeline management and CRM systems.
- Fluent in French and English; willingness to travel to customer locations as required.
Additional Information
A few more details for you:
This is a full-time position based in IKEA Zenata . Some travel may be required.
Please send your CV in English and tell us why you would be a good fit for this role.